privacy policy
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from olivia.sa (“the Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
Log files track actions that occur on the website and collect data including your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels are electronic files used to record information about how you browse the website.
In addition, when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, and payment information, including credit card numbers, email address, and phone number. We refer to this information as "Order Information."
When we talk about "Personal Information" in this Privacy Policy, we are referring to device information and Order Information.
How do we use your Personal Information?
We generally use the Order Information we collect to fulfill any orders placed through the website (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). We also use this Order Information to:
Communicate with you; - We screen your requests for potential risks or fraud; and
- When these align with the preferences you've shared with us, we provide you with information or advertisements related to our products or services.
We use the device information we collect to help us screen for potential risks and fraud (specifically, your IP address), and generally to improve and optimize our website (for example, by creating analytics about how our customers browse and interact with the site, and evaluating the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site—you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Do Not Track
Please note that we do not change our data collection and use practices on our website when we see a Do Not Track signal from your browser.
Your Rights
If you are a resident of Europe, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information below.
In addition, if you are a resident of Europe, please note that we process your information to fulfill contracts we may enter into with you (for example, if you place an order through the website), or otherwise to pursue our legitimate business interests as described above. Please also note that your information will be transferred outside of Europe.
Data Retention
When you place an order through the website, we will retain your order information in our records unless and until you request that we delete it.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or other processes for reasonable, legal, or regulatory reasons.
Minors
The website is not intended for individuals under the age of 18.
Contact Us
For more information about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us by email at info@olivia.sa.